The council is responsible for repairing potholes over 40mm (around 1.5 inches) in depth or width. It is also responsible for footpath defects which over 20mm in depth, width or height (around the size of a 50 pence piece).

Please note that this form should only be used to report non emergencies. If you feel that the pothole is dangerous, please Contact OneVale, our 24 hour helpline, on 01446 700111.

In order to ensure that we fully investigate this reported issue, please can you provide us with the exact location of the incident, and any further information that you may help with this enquiry. Many thanks.

Example 1: large pothole on Colcot Road in Barry, on the college side of the road, just past the bus stop going towards the hospital.

Example 2: large pothole outside xx (house number) Colcot Road, Barry.

Example 3: crack in pavement near traffic light reference xxxxxx or next to Post Office postbox.